FAQs

Are the body butter products for everyone?

Yes! Men, women, and children of all ages, ethnicities, and skin types. We only use all-natural and organic ingredients, and we also have an unscented version for those who may have skin allergens. Always patch test new skincare products and discontinue use if you notice any skin irritations.

What is the shelf life of the body butters?

At least one year after opening.

Will it feel greasy?

No! While body butters are much more emollient than lotions and generally have a greasy feel, our formulas contain high quality arrowroot powder, which absorbs excess oil and helps your butter soak into your skin. Please be aware however, that if it’s your first time using whipped body butter, it may feel oilier than you’re used to initially.

 Will body butter clog my pores?

Nope! All oils and butters used are non comedogenic, and safe for all skin types. 

 When will my order ship?

Most of our items are shipped within 5-10 Business days. Most items are made to order. You will be noteifed by email once your order has been shipped and on the way. Please note that most items are made to order and around holidays or sales our shipping may differ. And our product being natural and made in small batches there may be instances, where we have to make the product so please allow 5-10 days before reaching out on the status of an order .

My product melted or froze a little during shipping to a hot climate or cold climate area what should I do?

Due to the natural and volatile nature of our products, there may be instances where the product melts a little during shipping to hot climate areas. If this happens, please refrigerate for 3-4 hours and the product will solidify.  The product will look like there is less in your jar and this is due to the air being out of the jar which happens during our whipping process. If your product is frozen (which rarely happens) you will let it sit at room temperature for 24 hours and the product will soften. The quality and benefits that the product offers to your skin aren't affected by melting or freezing. Each customer has to accept a weather disclaimer before purchasing so they can decide on taking the risk. 

If my body scrub leaked will I get a refund? 

The sugar scrub contains oil and is soaked into the sugar before placing inside the jars.  The scrub will possibly leak oil during shipping but can still be used so no refunds unless the jar is damaged.